Notice of Collection

The purpose of this Notice of Collection is to provide consumers with information about the categories of personal information that our dealerships collect about them and the purposes for which the personal information will be used.

We may collect the following categories of “personal data”:


Audio / Video / Visual / Electronic: such as photographs, recorded calls, voicemails, and online & electronic communications, such as those made via a live or automated online chat module.

Commercial: such as vehicles, products, services, and repairs purchased, obtained or considered; personal property records (e.g., vehicle titles and registration cards); or other purchasing or consuming histories or tendencies.

Customer Records: such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment).

Education: such as diplomas and transcripts for student rebate eligibility.

Geolocation: such as tracking and user-enabled location identification.

Identifiers: such as real name, postal address, IP address, email address, SSN, driver’s license number, passport number, cookies, pixel tags, and similar identifiers Inference to create a profile about you reflecting your product or vehicle preferences, purchasing tendencies and behaviors.

Internet Activity: such as interactions with our websites, applications, and advertisements.

Professional/Employment: such as job title, occupation, company or business name, and employment history information.

Protected Classes: under state or federal law, such as gender, age, and veteran status.

We use the categories of personal information listed above for one or more of the following “business purposes”:

Advertising & Marketing: to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.

Contextual and Behavioral Targeting to provide contextual customization of ads shown as part of an interaction with our website or application, such as through the use of “first-party” or “session” cookies.

Counting Ad Impressions & Website Interactions to audit interactions with our websites, applications, or advertisements, count ad impressions to unique visitors, verify position and quality of ad impressions, and perform similar activities.

Customer Service: to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.

Defending Against Claims & Litigation to defend against or respond to potential or actual claims and litigation, including, but not limited to, those against the manufacturer of a particular vehicle we've sold.

Fraud Prevention: to help ensure security and integrity, such as necessary to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.

Processing Transactions: to process or fulfill orders and transactions, verify customer information, process payments, confirm eligibility for manufacturer rebates, and perform similar activities.

Providing Financing: to provide financing in connection with a vehicle purchase, lease or related products or services.

In the context of employment, we also use the categories of personal information listed above for one or more of the following business purposes:

Claims & Benefits Administration: to process claims, administer benefits, and conduct employee drug tests in accordance with applicable laws.

Privacy Policy

The purpose of this Privacy Policy is to provide consumers with a comprehensive description of our dealership’s online and offline practices regarding the collecting, use, and disclosure of personal information.

The tables below describe how we collect, use, and disclose consumers’ personal information. Please note that because the categories of personal data collected largely depends on how a consumer has interacted with our dealership, not all of the items listed in the tables below will be relevant to you. For example, we generally only collect veteran status when a consumer qualifies for a military rebate. No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Categories of Personal Data We Collect

Categories of Personal Information Collected

  • Audio / Video / Visual / Electronic
    such as photographs, recorded calls, voicemails, and online & electronic communications, such as those made via a live or automated online chat module.

  • Commercial such as vehicles, products, services, and repairs purchased, obtained or considered; personal property records (e.g., vehicle titles and registration cards); or other purchasing or consuming histories or tendencies.

  • Customer Records such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment).

  • Education such as diplomas and transcripts for student rebate eligibility..

  • Geolocation such as tracking and user-enabled location identification.

  • Identifiers such as real name, postal address, IP address, email address, SSN, driver’s license number, passport number, cookies, pixel tags, and similar identifiers.

  • Inferences to create a profile about you reflecting your product or vehicle preferences, purchasing tendencies and behaviors.

  • Internet Activity such as interactions with our websites, applications, and advertisements.

  • Professional/Employment such as job title, occupation, company or business name, and employment history information.

  • Professional/Employment such as job title, occupation, company or business name, and employment history information.

Categories of Personal Information Collected

  • Advertising Networks & Agencies
    such as digital advertising companies and other marketing firms.

  • Captive Finance Companies and wholly-owned subsidiaries of automakers that offer loans, lease programs, and other financial services to our customers.

  • Credit Reporting Agencies such as Experian, Transunion and Equifax that gather account information from various creditors and provide that information to dealers in connection with an application for credit.

  • Data Brokers & Analytics Providers
    such as equity mining, data mining, call tracking, and sales prospecting tools.

  • Directly from Consumers through our website forms and via in-person applications, forms and contracts.

  • Government Entities such as the Department of Motor Vehicles (DMV) and various other state and federal agencies.

  • Insurance Companies that provide us with information relating to vehicle collisions, auto accidents, and other claims.

  • Online Lead Providers and websites that collect data relating to consumers whose product preferences or inquiries align with the offerings of our dealership.

  • Social Media Networks such as Facebook, Instagram, and other platforms used to run various advertising campaigns

  • Tow Companies that transport customer vehicles to the dealer's service department.

  • Vehicle Manufacturers for which we are franchised to offer new motor vehicles.

Business or Commercial Purposes for which the Personal Information was Collected

  • Advertising & Marketing to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.

  • Contextual and Behavioral Targeting
    to provide contextual customization of ads shown as part of an interaction with our website or application, such as through the use of “first-party” or “session” cookies.

  • Counting Ad Impressions & Website Interactions to audit interactions with our websites, applications, or advertisements, count ad impressions to unique visitors, verify position and quality of ad impressions, and perform similar activities.

  • Customer Service to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.

  • Defending Against Claims & Litigation

    to defend against or respond to potential or actual claims and litigation, including, but not limited to, those against the manufacturer of a particular vehicle we've sold.

  • Fraud Prevention to help ensure security and integrity, such as necessary to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.

  • Processing Transactions to process or fulfill orders and transactions, verify customer information, process payments, confirm eligibility for manufacturer rebates, and perform similar activities.

  • Providing Financing to provide financing in connection with a vehicle purchase, lease or related products or services.

Terms and Conditions

The Auto Livery Text (SMS) Communication with Consumers

  • To better your experience we may send test drive appointment reminders, vehicle information, financing information, our business hours, driving directions, and other information that you may request via test message.

  • You can cancel the SMS service at any time. Simply text "STOP" to the 513-796-5300. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  • If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]

  • Carriers are not liable for delayed or undelivered messages.

  • As always, message and data rates may apply for messages sent to you from us and to us from you. The number of messages you receive will vary depending on specific conversations with our sale staff or customer service team.

  • For questions about your text plan or data plan, contact your wireless provider.

  • For privacy-related inquiries, please refer to our privacy policy: SEE PRIVACY POLICY